ISG served as a strategic sourcing advisor, guiding the client on go to market strategy for data management services, helping define the right sized partnership to match analytics and data science goals of the organization.
Opportunity
The Client company, a specialty Insurance MGA is going through aggressive expansion, adding at least 4-6 new businesses each year for the next three years.
Company leadership recognizes that data is an essential driver of a successful growth strategy. Leadership’s commitment to data-driven insights ensures that each acquisition and new business launch is supported by rigorous analysis, allowing for smarter decision-making and proactive identification of growth opportunities.
With the data current enviroment being essencially green field, the client was looking for a partner who can leverage their experience, processes, and toolsets to deliver an effective data platform, with a balanced approach to high quality output, speed of delivery and cost.
Imagining IT Differently
Client retained data team was skeptical that it would be possible to effectively engage a partner due to poor experience with their incumbent provider. Therefore for ISG it was vital to ensure that the providers were going to bring SME value as well as developer skillset to the proposed solution.
Working with ISG advisors, the team was able to create an efficient set of requirements but also understand the right approach to setting expectations and stage gates to ensure that their goals were met.
Additionally, ISG Data SME helped the client explore a number of architecture options both in terms of effectiveness and cost, providing independent 3rd party perspective for future state.
Future Made Possible
- Minimize Client Risk: Worked diligently with each provider to ensure that the final proposal given to the client minimized client exposure to risk and focused on results.
- Lean Total Cost of Ownership: Structured contract to optimize cost efficiency and maintain delivery value through service optionality and volume flexibility.
- Establish Clear Detailed Expectations: Helped client review and clearly define what they needed the provider to deliver and ensure that there was a robust set of expectations.
- Focus on future partnership: Leveraged ISG unique approach to foster a relationship between client and potential providers during the sourcing process to ensure ongoing success of the engagement post signature.
