Top 5 Third-Party Risks for Organizations
Any use of third parties introduces an increased level of risk, a risk that needs to be managed on an ongoing basis.
You've put major time and resources into choosing the right suppliers and crafting complex agreements. Now you have to make sure you're getting the performance and service quality you're paying for. Inadequate contract management can lead to serious deterioration in both. We call it value erosion, and it can cost you as much as 15% to 30% of total contract value.
We not only help recapture this lost productivity, but also uncover more value in your supplier relationships, working with you to supercharge your vendor management organization and free your teams up to do what they do best—focus on strategic opportunities to expand and enhance your contract portfolio.
Learn more about our Vendor Management Office as a Service capabilities.
It can be tough to coordinate the processes, systems and people you need to manage a large portfolio of contracts. Many businesses need outside help with this.
ISG provides a unique combination of business services industry knowledge, contract expertise and automated technology. We aim to help you optimize every aspect of your supplier and contract management life cycle.
We know about contracting and the complexities involved with managing a multi-supplier ecosystem. We have seen a lot in our 20 years of sourcing and managing $475 billion of enterprise-supplier transactions.
Our unmatched, hands-on experience gives us insight into supplier relationships and contract management you can't get anywhere else. It's our mission to use that experience to
ensure you get complete clarity and full value from all your sourcing relationships.
How do we deliver it?
ISG’s Supplier & Contract Management solutions are supported by GovernX, our world-class, end-to-end managed service and lifecycle management SaaS platform. GovernX provides our analysts and your teams with the real-time, AI-powered data necessary to manage complex contract portfolios effectively, and get the greatest value out of your supplier relationships.
ISG is a leader in proprietary research, advisory consulting and executive event services focused on market trends and disruptive technologies.
Get the insight and guidance you need to accelerate growth and create more value.
Learn MoreThe importance of human resources technology in the workplace is growing at a phenomenal pace. While many HR applications like payroll, benefits management and human resource information systems have been perceived as critical, the new sense of criticality is more extensive than ever. HR technology is necessary to power the function of HR, but it also needs to serve as the leading example of how to engage, embrace and include all workers in the workplace experience and community. HR professionals must recognize that there is unrealized ROI in maximizing HR technology for more than its inherent functional value. By 2027, the focus on employee experience will cause HCM software providers to adapt and redesign their approach to emphasize the employee journey, not just the application.
The development, testing and deployment of data pipelines is a fundamental accelerator of data-driven strategies, enabling enterprises to extract data from the operational applications and data platforms designed to run the business and load, integrate and transform it into the analytic data platforms and tools used to analyze the business. As I explained in our recent Data Pipelines Buyers Guide, data pipelines are essential to generating intelligence from data. Healthy data pipelines are necessary to ensure data is integrated and processed in the sequence required to generate business intelligence (BI) and support the development and deployment of applications driven by artificial intelligence (AI).
With more B2B enterprises looking to provide access in a timely manner and when and where the customer chooses, digital commerce is a growing part of the overall customer experience. It is safe to say that in B2B commerce, the Amazon effect also applies, in that customers expect a similar level of frictionless automation, immediacy and simplicity in operation. But, as I will discuss, there are significant differences between B2B and B2C around individuality in pricing, more complex product sets and payment terms.
As the world and workplaces move more toward cloud computing, the roles and value of IT service providers evolve accordingly. Microsoft provides widespread cloud solutions, including the Azure cloud platform; the Microsoft Office 365 suite; and a range of business, automation and AI applications provided through Dynamics 365, Power Platform and Microsoft Copilot. Microsoft’s significant presence, value and influence in the business realm have created one of the largest and most diverse ecosystems of IT developers and providers. This ecosystem is rapidly and aggressively advancing to empower, support and expand the capabilities of enterprises, enabling them to benefit from Microsoft’s offerings. This report assesses service providers within the Microsoft cloud ecosystem based on their contributions to the market in support of Microsoft’s cloud offerings and their role in facilitating what enterprises can achieve using these offerings.
Decades of deferring investments in mainframes within the U.S. state and local governments has led to challenges that can no longer be ignored. Constituents are demanding experiences that are comparable to what they have become accustomed to in the private sector. However, significant barriers exist to meeting this requirement. The experts who have been maintaining mainframes in state and local agencies are aging and exiting the workforce quickly, leaving a limited number of workers with mainframe skills to replace them. The public sector is also 10-20 years behind the public sector in its upgrade cycles, leaving agencies with seemingly unsurmountable technical debt.