Price monitor your existing outsourcing transactions.
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ISG ProBenchmark®
Real-time benchmarking and price intelligence for IT, BPO & Network Services
How AI Is Changing IT Labor Rates and IT Services Economics
The impact of AI on IT labor rates is one of the most common questions facing sourcing leaders, CIOs and service providers. Yet current market evidence suggests AI's most significant economic effect is not on the price of labor but on the amount of labor required to deliver a business outcome.
As the only patented IT price benchmarking and market cost intelligence platform in the industry, ProBenchmark is powered by the largest database of market price points of its kind, gathered from ISG’s advisory and benchmarking businesses.
With more than 23,500 completed engagements for more than 2,700 clients, ISG has advised or benchmarked more than 2,100 transactions, and our influence in the market represents more than $200B in influenced technology spend annually. This makes ISG's database the largest of its kind in the industry and a trusted IT benchmarking service provider.
Are your IT services market competitive?
Outsourcing contracts become uncompetitive over time, as services are added and COLA clauses kick in
Determining price competitiveness using a tripartite cost benchmark analysis is costly, and typically is performed only once every 12 to 18 months
Most organizations don't know when their contract becomes uncompetitive, or by how much
Instantly know when your contract is uncompetitive
Ensure contract prices remain competitive over time, given AI, automation and related productivity gains
Gain at-a-glance dashboard visibility to contract price competitiveness
Level the playing field when it comes to IT price benchmarking and market price intelligence
Get timely, accurate and actionable results
