SAP aims to be a standardized business software that integrates all business processes and enables data processing in real time. To do so, SAP has built out a business app portfolio alongside a technology platform to address the information processing needs of enterprises today. Most recently, it has woven in agentic and generative AI capabilities into its offerings, as well as supporting data-related capabilities.
The efficiencies of using SAP are many, and our research team has reviewed and rated SAP’s performance across a number of areas quite highly. However, the challenges and complexity of bringing together so many business processes are also heightened. ISG bring our independent advisory services, implementation support and research to help you navigate SAP adoption, migration, optimization and value realization.
Audit Defense, Research and Strategy
Be proactive about cost savings by preparing for software audits and understanding the latest best practices for SAP. Plan for when and how to adopt the latest capabilities.
Operating Model
Sourcing, Renewals and Negotiations
From selecting and contracting with a service provider to support the migration or adoption of SAP to negotiations with SAP, we are armed to support your team.
Implementation, Transformation & Upgrades
Move to SAP or upgrade your SAP offerings with a structured and holistic approach, from process changes through change management to value realization and governance.
Process Management
Organizational Change Management & Training
Address the people side of SAP change – from transaction and transition through steady state. Your team’s adoption of SAP generates 73% of the expected project value.
Bill of Materials and Optimization
Don’t pay for more than you’re using – optimize your bill of materials to match your team’s needs and empower best-practice usage of SAP, including agentic AI adoption.
Strategy Realization Office
A structured approach to ensure risk mitigation, governance and business value realization with an integrated set of key outcomes and executive-level reporting.
ISG is a leader in proprietary research, advisory consulting and executive event services focused on market trends and disruptive technologies.
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Enterprises that focus on improving collaboration inevitably face some employees who resist changes to the digital and physical components of the workplace. They dislike the idea of open workspaces and collaboration using video and chat. Overcoming resistance requires listening to employees throughout the transition and following a clear organization change management (OCM) plan.
S4/HANA can be beneficial when implemented right, but there are no easy enterprise-resource-planning (ERP) projects. Moving to S/4HANA holds special challenges because it often involves new ways of working.
In this report, learn how OCM programs can help you avoid or mitigate some of the most common challenges they face when converting to SAP S/4HANA, and why organizational change management increases the ROI in S/4HANA by reducing the time to value.
