Index Insider: What Acquisitions Reveal About M&A Priorities in 2H24 and Beyond
M&A has long been a key driver for revenue growth in the IT and business services sector.
Mergers, acquisitions and divestitures are complex – and costly when mishandled. Common pitfalls include:
Transitional service agreement (TSA) delays and late notices driving unexpected costs
High stranded IT and license costs
Missed or misplaced contracts slowing Day 1 readiness
Poor communication with suppliers and new entities
Insufficient resources to manage execution
ISG helps you sidestep these risks with early vendor engagement, our proven playbook and expert contract lifecycle management.
Whether you’re planning an acquisition, executing a divestiture, or stabilizing operations post-Day 1, ISG supports you at every step.
Our proven methodology:
Assess – Opportunity scans (looking for areas to improve), due diligence (clearly defining what is in scope and the state of the supplier contract landscape ) and financial impact analysis (impact to current costs and planning for the transition costs).
Design – Strategy and target operating model development, detailed definition of service and program planning included.
Integrate/Separate – Contract separation, TSA planning, program management and systems transition.
Transform – License optimization, process redesign and synergy / non-synergy capture.
Operate – Governance, risk mitigation and ongoing optimization.
Every transaction is different. We tailor our approach to deliver value for mergers, spin-offs, and everything in between.
When the stakes are highest, global enterprises trust ISG. With more than $475B in sourcing deals advised and experience across thousands of complex integrations and separations, we bring unmatched data, independence and expertise.
ISG is a leader in proprietary research, advisory consulting and executive event services focused on market trends and disruptive technologies.
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The Finance and Accounting Outsourcing (FAO) market in 2025 is undergoing one of the most significant shifts it has seen in the past decade. In contrast to 2024, when discussions surrounding AI, generative AI (GenAI) and advanced analytics primarily focused on pilots and early-stage PoCs, the current landscape is defined by operationalized innovation. Providers have transitioned from experimentation to deployment, embedding these technologies into live delivery environments and demonstrating measurable business impact.
Don’t let IT contracts, stranded costs, or TSA delays put your deal at risk. With ISG, you gain a trusted partner to accelerate separation, secure value and keep business moving forward.
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