ISG Speaker Bureau

AI Without Illusions: Scaling Intelligence Across the Enterprise

AI at scale requires more than pilots and proofs of concept - it demands architectures, governance, and smart sourcing. This talk cuts through the hype, using real-world examples from banking, automotive, and consumer industries to show how enterprises are embedding AI into their core - and where others are failing.

Industries Rewired: Technology as the New Value Chain

Technology isn’t supporting industries anymore - it’s rewriting them. From autonomous driving in automotive, to digital sovereignty in banking, to platform-driven healthcare, this keynote shows how technology is becoming the new value chain itself - and what leaders must do to compete in transformed industries.

The Next Five Years of Buying Tech: From Services to Outcomes

The old playbook of buying technology services is broken. Contracts, providers, and pricing are all shifting toward outcomes, not hours. With examples from large-scale cloud deals, AI-driven BPO, and digital infrastructure sourcing, this talk explores how enterprises are redefining value - and rewriting the rules of procurement.

The Enterprise Stack Reimagined: Competing in the Intelligence Economy

The traditional enterprise stack is collapsing. In its place: a new architecture built on AI, data, and automation. Through examples from global manufacturers, financial services leaders, and tech-native firms, this keynote shows how winners are rebuilding their enterprise stack - and competing on intelligence, not infrastructure.

The Art of Seducing Your Customers in the age of AI

In this provocative and inspiring keynote, John explores how Exceptional Customer Experience (CX) is being redefined by Agentic AI—AI that acts with autonomy and intent. Through real-world stories and practical insights, John reveals how businesses are using intelligent systems to create deeper customer connections, drive loyalty, and boost the bottom line. Attendees will leave with a fresh appreciation for how CX, powered by the next generation of AI, can become your most strategic advantage.

Navigating the New Normal: Experience-Driven Workspaces, Powered by AI

The landscape of workspaces has transformed significantly since the pandemic. A diverse workforce—some embracing flexibility, others hesitant to return to the office—is navigating this shift. In response, many are crafting adaptive plans to meet a wide range of needs. A new consensus is emerging: one that blends advanced technology, innovative design, and meaningful experiences to connect co-working, remote, and in-person teams. This paradigm prioritizes seamless integration and accessible, efficient tech—ushering in a future where experience defines the workplace.

AI Will Create a New Set of Winners, Are you Ready to Play?

Even with all the excitement, attention and investment, AI is drawing a mix of Champions, Skeptics and Alarmists. So often we hear about ‘the next inflection point’. How can we be confident that AI truly is an inflection point, requiring deep attention and investment? Paul will share his deep insights based on personal experience combined with ISG Research data to frame how to prepare for this tidal wave that will impact nearly every aspect of our lives. 

(Sort of) Do The Opposite

Many people assume you shouldn’t smile too much if you want to have gravitas in a business setting. And that you must be tough and intimidating to be an aggressive results-oriented leader. You may assume that a leader needs to be loud in a crisis. Most people think that you must tell teams what to do to get them to be productive. None of these are correct. Businesspeople see others following standard expectations and just assume it must be the correct path. I believe that the success I've had in many roles can often be credited to doing something different than where conventional wisdom would have led me. I explain 9 rules of – doing the opposite – to have a greater impact.