Special Reports
Bringing together our research and advisory work, these complimentary reports leverage real-world data, best practices and insights.
ISG Star of Excellence™ CX Insights 1Q24
Welcome to the sixth edition of the ISG Star of Excellence™ CX Insights, the first in a series of quarterly reports for 2024 to shed light on how enterprise buyers perceive their IT and business services providers. The ISG CX Insights report is the only research series of its kind based on continuous feedback from enterprise customers gathered through ISG’s ongoing Voice of the Customer survey.
This 1Q24 ISG CX Insights report focuses on customer experiences across different industry verticals. Subsequent reports summarize customer experience across the entire provider landscape, viewed within the context of different geographic regions and technology developments.
We hope you find the insights contained in this report interesting and valuable. We welcome your feedback.
- Star of Excellence
ISG Star of Excellence™ CX Insights 1Q24
Welcome to the sixth edition of the ISG Star of Excellence™ CX Insights, the first in a series of quarterly reports for 2024 to shed light on how enterprise buyers perceive their IT and business services providers. The ISG CX Insights report is the only research series of its kind based on continuous feedback from enterprise customers gathered through ISG’s ongoing Voice of the Customer survey.
This 1Q24 ISG CX Insights report focuses on customer experiences across different industry verticals. Subsequent reports summarize customer experience across the entire provider landscape, viewed within the context of different geographic regions and technology developments.
We hope you find the insights contained in this report interesting and valuable. We welcome your feedback.
- Star of Excellence
