The Path to an Autonomous Network
No matter your starting point, the network is critical to digital transformation. An intelligent network ensures seamless communication and connectivity across the business.
Telecom Expense Management Services
Take Control of Your Telecom Costs and Optimize Your IT Budget
Managing telecom expenses can be complex, time-consuming, and costly. Telecom expense management (TEM) services help organizations gain full visibility and control over their telecom and IT costs, ensuring efficiency, compliance, and cost savings. With years of experience in telecom expense management, we help businesses maximize cost efficiency, improve operational control, and make data-driven decisions.
Our expert team utilizes advanced analytics and automation to provide customized TEM solutions tailored to your company’s needs. Let us take the complexity out of your telecom management—so you can focus on growing your business. Contact us today to discover how our TEM solutions can help you reduce costs and optimize your telecom environment.
What is telecom expense management (TEM)?
Telecom expense management is a strategic approach to tracking, analyzing and optimizing a company's telecom and IT expenses. This includes mobile devices, fixed-line services, cloud communications, internet and data usage across all relevant vendors and contracts. By leveraging TEM solutions, you can reduce costs, eliminate billing errors, improve contract negotiations, and gain deeper insights into your telecom spend.
The Benefits of Good Telecom Expense Management
Cost Reduction & Savings
Identify and eliminate unnecessary expenses, optimize plans and negotiate better contracts.
Billing Accuracy & Compliance
Detect overcharges, hidden fees and billing errors so you only pay for what you use.
Inventory & Asset Management
Gain full visibility into all telecom assets, ensuring accountability and proper allocation.
Vendor & Contract Optimization
Streamline vendor management, consolidate services and negotiate the best terms.
Enhanced Productivity
Free your internal team from time-consuming telecom management tasks, allowing them to focus on strategic initiatives.
How to Get Started with Telecom Expense Management
Though telecom expenses can get complicated quick, we make getting started easy. Step one is always an audit of the current state of billing, inventory usage, and wireless usage as compared to your contracts. Our thorough review looks at:
- Billing errors and anomalies
- Contract compliance
- Tariff validation
- Cost avoidance or reduction opportunities
- Circuit and voice line validation via unintrusive testing
- Inactive or unused circuits/lines
- Voice line exceptions
- Validation of contractual discounts and plan costs against your actual billing
- Review of usage patterns against available plans and promotions
- Usage analysis of all devices
- Rationalize feature charges vs. devices
From there, we build a full program to manage and optimize expenses, including proactive recovery of any billing errors via credits or refunds and strong governance for executive visibility.
