Leadership, Culture & Mentoring Solutions

Mark Deans serves as an ISG director of organizational change management focused on account management, as well as client delivery in the areas of learning, leadership, culture and employee engagement. Mark has two decades of hands-on experience in leadership development, instructional design, supply chain management, product life cycle management and operational excellence. He has worked as an internal resource and external consultant for many Fortune 500 companies in a wide range of sectors. His significant work in the retail sector includes merchandise planning and allocation, store operations/point of service, omnichannel and logistics. He has a bachelor’s degree in education from Ohio University.

Julie Kantor serves as an ISG director committed to building mentoring cultures and a happier, more inclusive workforce. She previously led a corporate consulting firm focused specifically on helping clients to build capabilities in leadership, culture and employee engagement, as well as diversity, equity, inclusion and belonging (DEIB). This includes turnkey corporate mentor and sponsorship solutions. Julie has about 25 years of experience in workforce development with well-known names in media, finance, healthcare, hospitality, retail, technology and other sectors. She has authored more than 40 seminars on management, leadership and professional development. She received her bachelor’s degree in communications and English from Simmons College in Boston, and she’s a graduate of Leadership Greater Washington. She also served on the national board of ActiveMinds.org, an organization dedicated to promoting mental-health awareness and education for young adults.

Beth has more than 25 years of experience specializing in Transformational Business Change & Readiness, Leadership, Learning & Development, Culture Shaping and Employee Engagement. Her book, POWERED BY HAPPY, and the accompanying workshop, has guided her efforts and services in helping organizations shape productive cultures and employee engagement.

Beth previously served as Senior Vice President at JP Morgan Chase where she led the retail organization’s Learning & Change Management department across the country in support of their branch network. In addition, Beth served as the Head of Knowledge & Service Management for all Limited Brands, where she led Organizational Change, Learning & Service Management activities.

Beth is a globally recognized thought leader whose work has been recognized all over the world and she’s served as a trusted advisor to many Fortune 500 companies. Additionally, Beth’s professional work has been recognized with national awards and in several globally circulated magazines, newsletters and blogs. She is a contributing author on four books: On Demand Learning (Darin Harley), Implementing eLearning (Jay Cross and Lance Dublin), Learning Rants, Raves and Reflections (Elliott Masie), and Lies About Learning (Larry Israelite).

ISG partner and global OCM leader Randy Geoghagan has more than 25 years of consistent success in building and deploying OCM programs worldwide. He founded TracePoint Consulting in 2009, after spending much of his career as a program manager running large-scale IT-system implementations for big companies, where he saw a clear marketplace need for people who understood the process of change and how to facilitate it well, with a strong focus on the employee experience. He grew TracePoint to appear on the Inc. 500 list of America’s fastest-growing companies, before ISG acquired the firm. Randy continues to take an active role guiding clients through large-scale initiatives with complex business, process and technology changes. He has a bachelor’s in management information systems from the University of Georgia and an MBA from Emory University.