ISG Leads Utility to Significant Savings through Contract Modernization
ISG led this newly spun off North-American based utility to increased savings and solution modernization.
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ISG Assures Effective TSA Exit for Major Utility
ISG delivers strong transition service agreement (TSA) management through a proactive and transparent approach, creating a positive experience for employees, minimizing dis-synergies and providing clear views into progress and mitigating risk throughout.
Learn moreEnabling Service Management Transformation for a Global Mining Client
ISG combines organizational change management (OCM), target operating model and IT service management expertise and our relationship-health tool to help one of the world’s largest metals and mining corporations ready 47,000 workers for a new ServiceNow platform, related IT processes and organizational changes.
Learn moreSelecting A Class Leading Systems Integrator
Facing system obsolescence, a leading US utility sought a trusted system integrator who could be depended upon to deliver a cutting edge Maximo-based solution on-time and on-budget such that business objectives would be achieved.
Learn moreNew Digital Workplace Powers Energy Company
ISG helps a major energy retailer transition to a new digital workplace service, improving its performance and enabling its digital transformation.
Learn moreMeasurable Gains in Short Order
Strategic thought leadership and benchmarking give a telecommunication utility and its EUC provider a lift to user experience and exceed its business goals.
Learn moreGenerating Insights to Develop the Right Strategy
ISG delivered a combined HR technology and payroll–time and attendance strategy to take the organization into the future.
Learn moreNew Sourcing Strategy Fuels Energy Giant
Renegotiation of IT provider contracts helped a global energy company withstand market volatility in the industry.
Learn moreEnergy Company Mines Outsourcing for Savings and Efficiencies
A major oil and gas producer revamped its IT infrastructure resulting in a competitive advantage.
Learn moreRefreshing a Long-term Services Relationship
ISG helped an Australian utility company modernize its managed services agreement to increase automation and facilitate a shift to DevOps.
Learn moreAnalyze Application Costs to Optimize your Transformation
ISG helps a capital goods company create lasting cost optimization and a reliable base case for the transformation program.
Learn moreUsing OCM and Communications to Prepare for Big IT Changes
ISG readied hundreds of workers for major changes to their IT processes and applications. Learn how we quickly partnered with a managed-service provider leading an IT transition to enable the move to a new IT service desk, a self-service portal and ServiceNow tools to manage IT requests.
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