Following a corporate spin-off, a North American utility partnered with ISG to transform its legacy service contracts. The result was 28% savings on current run rates, top quartile pricing, a streamlined supplier portfolio and modern delivery models that increased operational flexibility.
Learn moreFollowing a major corporate divestiture, a North American utility partnered with ISG to manage a complex TSA program. The result was the successful bifurcation of $1B+ in contract value across 500+ contracts, 90 successful TSA exits and uninterrupted service throughout the transition.
Learn moreISG combines organizational change management (OCM), target operating model and IT service management expertise and our relationship-health tool to help one of the world’s largest metals and mining corporations ready 47,000 workers for a new ServiceNow platform, related IT processes and organizational changes.
Learn moreFacing system obsolescence, a leading US utility sought a trusted system integrator who could be depended upon to deliver a cutting edge Maximo-based solution on-time and on-budget such that business objectives would be achieved.
Learn moreISG helps a major energy retailer transition to a new digital workplace service, improving its performance and enabling its digital transformation.
Learn moreStrategic thought leadership and benchmarking give a telecommunication utility and its EUC provider a lift to user experience and exceed its business goals.
Learn moreISG delivered a combined HR technology and payroll–time and attendance strategy to take the organization into the future.
Learn moreRenegotiation of IT provider contracts helped a global energy company withstand market volatility in the industry.
Learn moreA major oil and gas producer revamped its IT infrastructure resulting in a competitive advantage.
Learn moreISG helped an Australian utility company modernize its managed services agreement to increase automation and facilitate a shift to DevOps.
Learn moreISG helps a capital goods company create lasting cost optimization and a reliable base case for the transformation program.
Learn moreISG readied hundreds of workers for major changes to their IT processes and applications. Learn how we quickly partnered with a managed-service provider leading an IT transition to enable the move to a new IT service desk, a self-service portal and ServiceNow tools to manage IT requests.
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