ISG Digital Dish Episode 22: We Need to Talk About Cultural Bias in AI

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Featuring: In a special segment, ISG Vice Chairman and President Todd Lavieri announces the inaugural ISG Women in Digital Awards ceremony. Learn more about how to participate here.

Then, we move into our regular program: this time, Digital Dish host Jeanne Cuff  is speaking to Radhika Krishnan, Chief Product Officer, Hitachi Vantara. Radhika is passionate about promoting diversity in tech. Specifically, she has a lot to teach about the impact of biased AI in our daily lives, where software and technology are ubiquitous. But Radhika also makes time to discuss the importance of getting more girls and women into STEM fields and to share advice for those considering a career in tech. 

After all, diversity is critical to countering bias. Radhika reminds us: without diverse leaders, developers and stakeholders, AI can and will only ever have one perspective. Listen in to find out what you should be doing to pre-empt or counter bias in your organizations’ artificial intelligence programs – and to create a positive (rather than dystopian) outlook for the future of AI.

 



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Meet the hosts

Lois Coatney

Lois Coatney

What she does at ISG

Lois Coatney has been the ideal guiding advocate for her Fortune 500 clients, whom she has consistently helped get the most value out of their service providers and supply bases. That’s because, for more than two decades, Lois was the service provider. Today, as Partner and President EMEA Sales and Consulting, she is central to driving the firm’s revenue and growth.

Past achievements for clients

Throughout her career, Lois has advised clients on the operating models and organizational designs that will enable them to work most effectively. She brings that experience to her current role, where she considers how the firm can put its best foot forward to sell its services across the European market. Pairing her expertise in contracting and supplier management and her deep understanding of clients’ needs with the unique breadth and depth of ISG capabilities, Lois works to strengthen client relationships and enhance the firm’s offerings.

Jeanne Cuff

Jeanne Cuff

Jeanne Cuff is an Associate Director in the Governance Services-Managed Services organization who brings a broad set of experiences to support ISG clients. Jeanne has over 20 years of senior leadership and consulting roles in operations, human resources, network and SaaS.

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