How to Find the Right Data Center Provider: Geography Matters
The increasing digitization of every aspect of business is pushing bandwidth requirements to all-time highs.
You need unbiased information to make the right sourcing decisions and optimize business value from your third-party contracts. Now you can ground your buying decisions in objective and balanced evaluations.
ISG Provider Lens™ reports
evaluate independent vendors and providers across a range of capabilities by topic and region. Compare your own buying behavior to trends in the market and identify partners that best meet your needs.
ISG Provider Lens reports play
an influential role for enterprises looking to outsource to a suitable service provider, find the right tech partner, or understand the market trends and emerging technologies that are driving change for them and their competitors. Unlike
our competitors, our research provides a practitioner-led service provider comparison, empowered by ISG’s advisory experience and unparalleled data.
Our research reports provide independent vendor evaluations and enterprise buying behavior segmentation. Provider positioning is based on a neutral and independent research and evaluation process; participation in the study is FREE OF CHARGE. Your participation in these studies is just a click away. You can now use our IPL Portal for submitting information. If you have not enabled your credentials, please use your email ID as UserName and generate your individual password by clicking "forgot password" option. If you haven’t ever registered with ISG Provider Lens™, send an email to our project management team and we will contact you shortly to establish your credentials.
Service provider data, from primary and secondary research, translate into different outputs, categorized as:
ISG Provider Lens™ Quadrant Reports
ISG Provider Lens™ Archetype Reports
Our research agenda will provide continuous research and covers both ITO and BPO areas. To view and participate in this program, click below to download the 2024 Research Agenda.
The ISG Provider Lens™ Quadrant studies provide an excellent view of the top players in the defined country, region or globally.
ISG Provider Lens™ Quadrant reports provide valuable insights to enterprise buyers on the strengths, competitive differentiators and unique selling points of leading service providers serving each market. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG’s enterprise clients.
ISG segments the prevalent enterprise buying behaviors for various domains or service lines. These buying behaviors or archetypes generally represent different enterprise preferences based on their maturity journey. These studies also highlight unique service providers best suited to serve each of these archetypes. The archetype studies are conducted at a global level.
Each report identifies 4-6 archetypes that represent buyer characteristics and buying requirements for IT or BPO service lines.
The Candidate Provider Qualification (CPQ) process is a key component of the ISG FutureSource™ methodology. The objective of the CPQ process is to identify providers qualified to provide in-scope services for a client and facilitate strong conversations between an ISG advisor and their clients on providers that should be included in the ISG FutureSource™ process. As a part of this program, ISG advisors are provided with a list of relevant service providers to create an initial recommendation or longlist for their enterprise engagements. Based on the requirements and maturity of enterprise clients, the CPQ team highlights the related strengths and weaknesses of the selected service providers, along with their profiles, case studies and market experiences, to support their recommendations.
The Star of Excellence is an independent recognition of excellent service delivery based on the concept of “Voice of the Customer.” The Star of Excellence is a program, designed by ISG, to collect client feedback about service providers’ success in demonstrating the highest standards of client service excellence and customer centricity.
ISG Provider Lens™ Custom Research Program strives to address the bespoke research requirements of enterprises, IT providers and software vendors. The clients get access to ISG’s experienced industry analysts and rich data assets to accomplish various objectives such as gaining market and industry knowledge, product/service validation, thought leadership, competitive intelligence, market surveys and joint point of view (POV) research.
Focal Points give enterprise readers quick and meaningful content from an ISG Provider Lens study – answering the question, “so what?”. Based on analyst interviews, study data and research findings, Focal Points provide actionable insights on the study topic in a specific country, region or sector. On one page, they include the biggest challenges enterprises face and advice on how best to tackle them.
Study Name | Launch Month | Publish Month | Study Brochure |
---|---|---|---|
Environmental, Social and Governance Services (NEW) | July | January | English Brochure Portuguese Brochure |
Digital Innovation Services | September | November | English Brochure Portuguese Brochure |
Salesforce Ecosystem | November | March | English Brochure French Brochure German Brochure Portuguese Brochure |
Microsoft Ecosystem | November | March | English Brochure German Brochure Portuguese Brochure Spanish Brochure |
Microsoft Ecosystem - U.S. Public Sector | November | March | English Brochure |
ServiceNow Ecosystem | November | April | English Brochure Portuguese Brochure |
SAP Ecosystem | November | April | English Brochure German Brochure Portuguese Brochure |
Procurement Services | November | March | English Brochure |
Procurement Software Platforms | November | March | English Brochure |
Digital Engineering Services | November | May | English Brochure |
Chemical Industry Services | November | May | English Brochure |
Transformational HR Outsourcing Services (HRO) | December | April | English Brochure |
Finance and Accounting Platforms | December | May | English Brochure |
Network - Software Defined Solutions and Services | January | June | English Brochure German Brochure |
Cybersecurity | January | July | English Brochure French Brochure German Brochure Portuguese Brochure |
Cybersecurity - U.S. Public Sector | January | July | English Brochure |
Private/Hybrid Cloud – Data Center Services | January | June | English Brochure French Brochure German Brochure Portuguese Brochure |
Private/Hybrid Cloud – Data Center Services - U.S. Public Sector | January | June | English Brochure |
Private/Hybrid Cloud – Data Center Solutions | January | June | English Brochure |
eMobility Services and Solutions | January | June | English Brochure |
Life Sciences Digital Services | January | June | English Brochure |
Insurance Platform Solutions | January | June | English Brochure |
Google Cloud Partner Ecosystem | January | June | English Brochure Portuguese Brochure |
Retail and CPG Services | February | August | English Brochure |
Life Sciences and Healthcare Analytics Services | February | September | English Brochure |
Retail Analytics Services | February | July | English Brochure |
Supply Chain Analytics Services | February | August | English Brochure |
Future of Work Services | March | September | English Brochure German Brochure Portuguese Brochure |
Future of Work Services - U.S. Public Sector | March | September | English Brochure |
Future of Work Solutions | March | September | English Brochure |
Next-Gen ADM Services | March | October | English Brochure Portuguese Brochure |
Next-Gen ADM Solutions | March | October | English Brochure |
Payroll Solutions and Services | April | September | English Brochure |
Contact Center - Customer Experience Services | April | September | English Brochure Portuguese Brochure |
AWS Ecosystem Partners | April | October | English Brochure German Brochure Portuguese Brochure Spanish Brochure |
Workday Ecosystem | April | September | English Brochure |
Finance and Accounting Outsourcing Services (FAO) | April | October | English Brochure |
Supply Chain Services | May | October | English Brochure Portuguese Brochure |
Generative AI Services | May | October | English Brochure Portuguese Brochure |
Multi Public Cloud Services | June | December | English Brochure French Brochure German Brochure Portuguese Brochure |
Multi Public Cloud Services - U.S. Public Sector | June | December | English Brochure |
Multi Public Cloud Solutions | June | December | English Brochure |
Power & Utilities Industry - Services and Solutions | June | November | English Brochure |
Oil and Gas Industry - Services and Solutions | June | December | English Brochure |
Managed Network Services | June | December | English Brochure |
Sustainability and ESG | July | November | English Brochure Portuguese Brochure |
Insurance Services | July | December | English Brochure |
Advanced Analytics and AI Services | July | January | English Brochure Portuguese Brochure |
Manufacturing Industry Services and Solutions | July | December | English Brochure |
Telecom, Media and Entertainment Industry Services | July | December | English Brochure |
Intelligent Automation Services | July | December | English Brochure |
Healthcare Digital Services | July | December | English Brochure Portuguese Brochure |
Martech Service Providers | September | February | English Brochure Portuguese Brochure |
Oracle Cloud and Technology Ecosystem | September | February | English Brochure Portuguese Brochure |
Mainframes - Services and Solutions | September | March | English Brochure |
Mainframes - Services and Solutions - U.S. Public Sector | September | March | English Brochure |