AI, Managed Services and Cloud Trends The Talk of the Quarter
Managed services ACV hit all-time highs for the quarter and the half, but that wasn’t enough to offset the steeper-than-expected decline in cloud services.
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The latest from the ISG Index
This Quarter's Big Three Takeaways:
- Managed services ACV surpasses $10B for the first time ever
- Demand for captive centers is increasing
- Impact of Generative AI begins to show
About ISG Index™
The ISG Index is the authoritative source for marketplace intelligence on the health and growth of the global IT and Business Services Sector. Using our unprecedented data assets, as well as our practitioner-led view into the industry, the Index research program provides investors, service providers, technology vendors and enterprise technology leaders with the most up-to-date view into key changes in demand, pricing, talent and provider landscapes.
