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ISG Research

We provide world-class research, insights and guidance on the technology industry for enterprises, investment firms, software providers and service providers around the globe. 

Our superpower? ISG doesn't just do research - every day, our advisors work with over 900 blue chip clients on modernization, optimization and transformation, helping our clients assess, select and source technology from service and software providers for best possible outcomes.

The firm influences over $200B of technology investments, with over $20B in advised ACV, over 180,000 contracts and over 32,000 client engagements, making our influence unparalleled by anyone in the industry.

Our research is tangible, actionable and relevant to your business and IT decisions today. And with our world-class client experience, we remain dedicated to your desired outcomes.

ISG Provider Lens™

Inform your technology strategy and digital transformation with market insights and service provider comparisons.

Get easy access to IT and BPO provider intelligence on key technologies and trends – all powered by ISG’s advisory experience and data-driven research.

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Software Research

Inform your technology investment decisions with insights and research on enterprise software providers and their products from Ventana Research.

Get access to easy-to-digest insights and buyers guides on key software vendors and trends – all powered by ISG’s advisory experience and data-driven research.

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ISG Events

Attend for thought leadership and actionable insights. Enterprises may qualify for a complimentary ticket - contact us for yours.

We host intimate gatherings with limited non-enterprise attendees. Providers can partner with us to attend.

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ISG ProBenchmark®

Real-time benchmarking and price intelligence for IT, BPO and network services, including cybersecurity and other business priorities.

Ensure that the prices you pay (or charge) are aligned with the market.

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Provider Solutions

For service providers, system integrators and software providers, we help ensure optimal outcomes through a consultative approach to being your strategic partner.

ISG helps you differentiate using our advisory channel to gain awareness in the market and grow using our unique practitioner-led approach and expertise in outsourcing, managed services.

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Supplier Intelligence

Get research, rates data, contract benchmarks and real-time analytics in one platform.

Maximize your technology investments and mitigate supplier risk with comprehensive supplier analytics, service provider comparison and sourcing market insights.

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Combined Software & Service Provider Comparison Research Agenda

Full-year 2024 agenda for our ISG Provider Lens and Buyers Guides research products.

Study NameTypeLaunch MonthPublish MonthStudy Brochure
Office of Revenue - CommerceSoftware providersJanuaryJuneLearn more
Office of Revenue - CRM Software providersJanuaryJuneLearn more
Office of Revenue - Revenue Performance Mgmt.Software providersJanuaryJuneLearn more
Office of Revenue - Subscription Mgmt.Software providersFebruaryJuly Learn more
Office of Revenue - Propose to ContractSoftware providersOctoberJanuaryLearn more
Procurement BPO and Transformation ServicesService providersSeptemberMarchEnglish Brochure
Procurement BPO, Transformation and Software PlatformsService providersSeptemberMarchEnglish Brochure
Procurement Software Platforms and SolutionsService providersOctoberMarchEnglish Brochure
Enterprise Service Management U.S.Service providersOctoberMarchEnglish Brochure
Enterprise Service Management GlobalService providersOctoberMarchEnglish Brochure
ServiceNow Ecosystem PartnersService providersNovemberMarchEnglish Brochure
Digital Engineering ServicesService providersNovemberMarchEnglish Brochure
Office of Finance - Consolidate & CloseSoftware providersJanuaryJuneLearn more
Office of Finance - Business PlanningSoftware providersJuneNovemberLearn more
Office of Finance - Procure-to-PaySoftware providersJulyDecemberLearn more
Retail & CPG ServicesService providersNovemberAprilEnglish Brochure
HR Outsourcing and Transformation ServicesService providersNovemberApril 
SAP EcosystemService providersNovemberAprilEnglish Brochure
German Brochure
Portuguese Brochure
Private Hybrid Cloud - ServicesService providersDecemberMayEnglish Brochure
French Brochure
German Brochure
Portuguese Brochure
Private Hybrid Cloud - U.S. Public SectorService providersJanuaryJuneEnglish Brochure
Cybersecurity - Solutions and Services
Service providersDecemberMayEnglish Brochure
French Brochure
German Brochure
Portuguese Brochure
Cybersecurity - U.S. Public SectorService providersJanuaryJulyEnglish Brochure
Network - Software Defined Solutions and ServicesService providersDecemberMayEnglish Brochure
Retail Banking - Digital InnovatorsService providersDecemberFebruaryEnglish Brochure
Power & Utilities - Solutions and ServicesService providersJanuaryJuneEnglish Brochure
Power & Utilities - Software and PlatformsService providersJanuaryJuneEnglish Brochure
IoT ServicesService providersJanuaryJuneEnglish Brochure
German Brochure
Portuguese Brochure
Digital Banking Technology and PlatformsService providersFebruaryJulyEnglish Brochure
Office of Finance - Consolidate & CloseSoftware providersJanuaryJuneLearn more
Office of Finance - Business PlanningSoftware providersJuneNovemberLearn more
Office of Finance - Procure-to -PaySoftware providersJulyDecemberLearn more
Payroll - Solutions and ServicesService providersFebruaryJulyEnglish Brochure
Google Cloud Partner Ecosystem
Service providersFebruaryJulyEnglish Brochure
Portuguese Brochure
Insurance PlatformsService providersFebruaryJulyEnglish Brochure
Workday EcosystemService providersFebruaryJulyEnglish Brochure
Finance and Accounting Outsourcing ServicesService providersMarchAugustEnglish Brochure
Customer Experience - CXMSoftware providersJanuaryJuneLearn more
Customer Experience ServicesService providersMarchAugustEnglish Brochure
Portuguese Brochure
Customer Experience - Agent Mgmt.Software providersAprilOctoberLearn more
Customer Experience - Contact CenterSoftware providersAprilOctoberLearn more
Contact Center as a ServiceService providersMarchAugustEnglish Brochure
Future of Work - ServicesService providersMarchSeptemberEnglish Brochure
German Brochure
Portuguese Brochure
Future of Work - Services - U.S. Public SectorService providersMarchSeptemberEnglish Brochure
Future of Work - SolutionsService providersMarchSeptemberEnglish Brochure
Enterprise Training Development Tools and Digital
Adoption Platforms (NEW)
Service providersMarchAugust 
Next Gen ADM - ServicesService providersAprilSeptemberEnglish Brochure
Portuguese Brochure
Next Gen ADM - SolutionsService providersAprilSeptemberEnglish Brochure
MarTech Service ProvidersService providersAprilSeptemberEnglish Brochure
Portuguese Brochure
Marketing - Digital Experience Platforms (DXP)Software providersJulyDecemberLearn more
Marketing/Ops & SCM - Products (PIM/PXM)Software providersJanuaryJuneLearn more
Operations & SCM - Enterprise Resource Planning (ERP)Software providersAprilOctoberLearn more
Operations & SCM - Sustainability & ESGSoftware providersAprilSeptemberLearn more
Operations & SCM - Supply Chain Mgmt.Software providersJulyDecemberLearn more
Digital Banking Industry ServicesService providersAprilSeptemberEnglish Brochure
Portuguese Brochure
Supply Chain Services (NEW)Service providersAprilSeptemberEnglish Brochure
Portuguese Brochure
AWS - Ecosystem PartnersService providersAprilSeptemberEnglish Brochure
German Brochure
Portuguese Brochure
Organizational Change Management Platforms and
Tools (NEW)
Service providersMayNovemberEnglish Brochure
Cloud Native Platforms and SolutionsService providersJuneNovember 
Public Cloud - SolutionsService providersMayOctoberEnglish Brochure
Public Cloud - ServicesService providersJuneDecemberEnglish Brochure
French Brochure
German Brochure
Portuguese Brochure
Public Cloud - Services - U.S. Public SectorService providersJuneDecemberEnglish Brochure
Insurance Industry ServicesService providersMayOctoberEnglish Brochure
Manufacturing Industry ServicesService providersJuneNovemberEnglish Brochure
Oil and Gas IndustryService providersJuneNovemberEnglish Brochure
Intelligent Automation - Platforms and ProductsService providersJuneNovemberEnglish Brochure
Intelligent Automation - Solutions and ServicesService providersJuneNovemberEnglish Brochure
Analytics ServicesService providersJulyDecemberEnglish Brochure
Portuguese Brochure
Analytics PlatformsService providersJulyJanuaryEnglish Brochure
Portuguese Brochure
Telecom, Media and Entertainment ServicesService providersJulyJanuaryEnglish Brochure
Healthcare Digital ServicesService providersAugustJanuaryEnglish Brochure
HCM - CompensationSoftware providersJanuaryJuneLearn more
HCM - Learning Mgmt.
Software providers
FebruaryJulyLearn more
HCM - HCM Suites
Software providers
AprilNovemberLearn more
HCM - Payroll Mgmt.Software providersJuneNovemberLearn more
HCM Technology PlatformsService providersJuneDecember 
Travel/Hospitality and Transportation IndustryService providersJuneDecember 
Oracle EcosystemService providersJuneDecemberEnglish Brochure
Portuguese Brochure
Environmental, Social and Governance Services (NEW)Service providersJulyJanuaryEnglish Brochure
Portuguese Brochure
Life Sciences Digital ServicesService providersJuneDecember 
Digital Innovation ServicesService providersSeptemberNovemberEnglish Brochure
Portuguese Brochure
Mainframe ServicesService providersOctoberAprilEnglish Brochure
Mainframe Services - U.S. Public SectorService providersOctoberAprilEnglish Brochure
Salesforce EcosystemService providersNovemberMarchEnglish Brochure
French Brochure
German Brochure
Portuguese Brochure
Microsoft EcosystemService providersNovemberMarchEnglish Brochure
Microsoft Ecosystem - U.S. Public SectorService providersNovemberMarchEnglish Brochure

 

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