As businesses continue to navigate global uncertainty and new ways of working, one thing is certain. Flexible working is here to stay. It has become clear in the aftermath of the COVID-19 pandemic that many employees want to continue working remotely for at least part of the week. Others will prefer to return to the workplace. Undoubtedly, a one-size-fits all approach to work is no longer viable. Companies must adapt to new and varied employee expectations. Many organizations are adopting a hybrid workplace model that offers more choice and flexibility to their workforce. What are the keys to making the hybrid workplace a success? And what are the benefits for employees and employers?
Our guest on this episode of the ISG Imagine Your Future podcast believes that companies must prioritize providing an exceptional user experience for their employees. Listen in as Leon Gilbert, Senior Vice President Digital Workplace Services at Unisys, talks to ISG hosts Steve Hall and Karen Collyer about his experience of the digital workplace and what he expects from the future of work. Gilbert explains why he believes organizations that embrace the hybrid workplace will have the most success in the future.
Meet the hosts
Steve Hall
As the leader of ISG’s business in EMEA and an Executive Board Member, Steve provides strategic insight and advice to help ISG’s clients solve their most critical business challenges, helping them adopt and optimize the technology and operating models they need to compete successfully. In particular, he uses his long experience and broad expertise to challenge and inspire them to think about their risks and opportunities in new and unexpected ways.
Past achievements for clients
Steve leads his team’s engagement with clients with an industry-recognized and highly valued perspective on the most important trends in business and technology. He asks and answers the big questions: Why do you need to transform? What’s your best way forward? What do you need to accelerate? And where should you invest your technology dollars to make it all happen?
Among his many client success stories, his ability to take in the big picture, define the problem and connect the dots to the right solutions helped one legacy postal and shipping giant transform itself into a modern logistics powerhouse. He also guided a global energy industry leader through a complex operating model and IT provider transition, helping them see past the obvious cost cutting measures to identify the root causes of their challenges—and delivering savings far beyond what they had imagined.
Karen Collyer
Karen Collyer is a director in ISG’s Digital Practice and works with our clients to optimize their IT operations and transform their organizations to align to business outcomes. She specializes in technology enablement/operational excellence programs that range from app and ERP development to website redesign to UX alignment. The firm also looks to Karen to work with our clients to manage large, multi-deliverable initiatives as well as the day-to-day relationships with a number of our high-profile clients.
LinkedIn Profile
