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Dissecting Disruptors in the CPG and Retail Space

How can CPG and Retail companies thrive despite market pressures – and retain loyal customers – in a highly disrupted and competitive market? Listen in to find out from ISG's Sunder Pillai.

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Rise of the Digital Consumer: Are you Ready?

Are you looking at digital solutions such as direct-to-consumer ecommerce, internet of things, connected smart homes, demand-driven supply chains, or innovation via customer collaboration?

ISG has performed hundreds of engagements for consumer goods companies across the globe. From your procurement to your network, software, next-gen sourcing and benchmarking needs, ISG brings deep industry, market and advisory insights and solutions to help you achieve your strategic goals.

Your Employees Need Flexibility

Optimize employee experience and technology adoption and ROI. ISG can help you provide the security, strategy, flexibility and tools for your employees to adapt to new ways of working, collaborate and increase productivity. 

Your Customers Demand Digital

Reimagine your online retail channel with us. We’ll help you leverage data and intelligent automation in your supply chain, forecasting and back office, and adopt digital solutions to optimize your processes and reach your consumers directly. 

Client Stories

Sourcing Value Starts with the Right External Guidance

Jul 9, 2021, 05:56
Outside experience pays off for a consumer goods company as they outsource for the first time.
Title : Sourcing Value Starts with the Right External Guidance
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Spending on IT rarely keeps pace with the demands on the IT organization. Outsourcing can be an effective way to cut costs, but value depends on the right sourcing strategy to start the process.

This consumer goods client had minimal sourcing experience when they engaged ISG to negotiate, select and transition services for an IT governance framework, service level management, contract compliance and delivery, contract change and amendment, contract interpretation and invoice management.
ISG drew on more than a decade of experience with services transitions to successfully migrate five data centers into two, along with client employees. The client gained critical knowledge of standard market governance processes and the requirements for properly managing its new contract.
  • Because the client retained ISG throughout the entire process, the provider was motivated to complete a successful transition.
  • The client moved from zero readiness for governance to nearly complete readiness.
  • The client expected a 10 percent savings from the sourcing transition.
Categories :
  • Consumer Packaged Goods
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Meet our team

Sunder Pillai

Director

Rajib Datta

Partner