Client Stories

Modernizing Core Infrastructure in the Public Sector

ISG helped its federal client stand-up a critical program of work and engage appropriate partners to deliver required outcomes.

Opportunity

Opportunity

The client’s core IT Infrastructure, comprised of network devices (switches, routers, load balances, firewalls), compute (servers), and storage devices were due to become obsolete from 2024 to 2027, creating unacceptable operational risk to mission critical systems. The IT Core Infrastructure Modernization Program was initiated to develop the future core IT Infrastructure design and prepare for implementation and migration of all the banks applications, but the program had stalled due to resourcing constraints. The client required critical support to re-initialize the project at program level to deliver in significantly constrained timelines.

Imagining IT Differently

Imagining IT Differently

ISG developed a robust business case backed by a detailed program plan, commercial strategy, and support for go-to-market preparation, evaluation and negotiation of tenders for a Systems Integrator (SI). Our market-leading expertise and understanding provided support with the go-to-market approach, risk assessment, and evaluation for selection of a new co-location data center facility to house the new future-proof IT infrastructure. ISG’s methodology further delivered accelerators in the go-to-market approach for infrastructure design, implementation and hyper care services that met the client’s regulatory and security environment in the significantly constrained timeframes.

Button-CS-Future

Future Made Possible

The client implemented tranche-based funding for establishing a $280 million program of work to address obsolescence and operational risks for the client. They successfully performed bid evaluation and risk assessment, leading to the execution of a $37 million TCV co-location contract. In addition, they received complete sourcing lifecycle support to negotiate value for money and execution of a $13 million TCV contract for an Infrastructure services integrator.