Don't miss a great conversation on how personalization drives efforts by the U.K.’s leading pharmacy-led health and beauty retailer, Boots UK, to help customers look and feel better than they ever thought possible and to champion everyone's right to feel good. John talks to CMO Pete Markley and CIO Rich Corbridge. Watch now to discover how a strong partner ecosystem, and advances made possible by the global pandemic, are advancing personalization efforts to outcomes that were never thought possible!
Watch new episodes of John and John live at 10 am ET every other Thursday on our corporate LinkedIn page! For more episodes and to learn about the series, visit the main page of Thursdays Live with John and John.
John is President of ISG Research, responsible for the ISG Research business globally. Under his leadership, ISG Events has grown its suite of flagship events to fuel learning, sharing and connecting and added impactful, action-oriented AI content to drive enterprise adoption at scale. He has also been key to the assimilation of Ventana Research into ISG Software Research since the November 2023 acquisition. He joined ISG in 2019 and most recently was Partner and Chief Sales Officer, ISG Research.
John has twenty-five years of executive and sales management experience in the retail and data analytics industries, working with enterprises, technology and software companies globally to help them achieve operational excellence and accelerate growth. He has created and co-hosted several LinkedIn Live broadcast series focused on technology, client service and the business services market, and is a published author on the topic of customer experience and the impact of AI.
He earned a degree in management and entrepreneurial Studies from Bryant University in Smithfield, Rhode Island.