ISG helps guide an Australian utility company through several changes to its IT operating model during a seven-year relationship focused on business alignment and end-user requirements.
Learn moreA major telecommunications company receives ISG’s help evaluating its best accounts, resulting in concrete improvement recommendations, movement toward contract renewals and a decade-long “health check” program.
Learn moreISG helps a major tech provider assess and improve relationships with more than a dozen of its top accounts, resulting in additional business.
Learn moreISG helped an insurance company reduce the impact of change and make a smooth transformation that resulted in over $1 million in savings.
Learn moreISG helped a large North American bank assess and refine the proposal for a new core banking solution for digital only checking and credits accounts targeted at a millennial customer base
Learn moreRe-imagining then optimizing in-scope services through outsourcing, technology & automation as part of an agile, dynamic co-design process with leading service providers
Learn moreISG helped an insurance company establish a rolling-forecast data model with Power Query and Power BI to deliver executive-level visibility on workforce cost breakdown, provide scenario-based insight on future planning with solid data, and identify cost-saving opportunities.
Learn moreISG helps a Swiss pharmaceutical company source and select partner(s) to support the completion of its multi-year digital transformation program, following the conclusion of the conceptual design phase on the three work packages (build, data migration and deployment).
Learn moreISG developed a workforce strategy for the corporate services technology (CST) function covering its global workforce of over 1200, comprising employees, contingent workers and third-party vendor resources.
Learn moreA retailer needed to quantify the work being done by internal and outsourced teams to develop an automation and outsourcing strategy. The goal: to maximize savings and quality. ISG recommended a 2-part plan to drive a 5-year savings of just over $110 million dollars.
Learn moreISG successfully guides a global travel technology company through the request for proposals (RFP) process with multiple hyperscalers.
Learn moreISG supported Amadeus, a travel technology provider, with the tender and selection of a new strategic partner for the travel industry. ISG’s sourcing advisory as well as expertise in tenders and contract design played a role in Amadeus now having access to new business opportunities with Microsoft as a strategic partner as well as a reliable plan for migrating to the Cloud.
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